Over the past seven years, I've been applying this information to my daily conversation tips and it has made the biggest difference.
Below are all her tips written out
1. Don't multitask.
2. Enter conversations assuming you have something to learn.
3. Use open-ended questions.
4. Go with the flow.
5. If you don't know, say that you don't know.
6. Don't equate your experience with theirs.
7. Try not to repeat yourself.
8. Don't include the details
9. Listen.
10. Be brief
Below is more information on each tip for more understanding.
As Anne says, "If you need to the conversation, end the conversation but don't be half in it and half out of it"
Ta da
Open ended questions are who, what, when, where why.
As Charles Duhig describes in his interview with Lewis Howes that Super communicators ask twenty to thirty times more questions without it feeling like a interogation .
Presentation
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